With the help of Cale’s digital permitting solutions, The Town of West Hartford has put consumers again in charge of their parking.
OPERATING THE SMARTCITY
In 1 year, The Town of West Hartford succeeded in creating a system to service diverse clients and patrons, reducing operating costs and improving quality.
OPTIMIZED SERVICE ACCESS
Using a customer’s license plate number, parking can be validated quickly, all with no effort from the customer.
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SECONDS IT TAKES FOR A CAR TO ENTER / EXIT GARAGE AT A GATE
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SECONDS IT TAKES TO ENTER / EXIT USING PAY-BY-PLATE
DETROIT CASE STUDY
People could pay at the kiosk using a credit card or coin, use the mobile payment app, or even call in a parking session.
